Meal Plan Terms and Conditions

//Meal Plan Terms and Conditions
Meal Plan Terms and Conditions 2016-10-25T14:12:06+00:00

Meal Plan Eligibility

Meal Plans are only available to members of the University of Toronto community that hold a valid TCard. This would include:

  • Undergraduate students
  • Graduate Students
  • Postdoctoral Students
  • Staff
  • Faculty
  • Alumni
  • Visiting students and Faculty (must obtain an active TCard)
  • Researchers (must obtain an active TCard)
  • And others who are affiliated with the University of Toronto.

Benefits of Purchasing a Meal Plan

Food Services provides a variety of Meal Plans to accommodate the diverse lifestyles of a wide range of students. Each Meal Plan available offers the following benefits:

  • No Cash Needed: Students will not have to worry about carrying around cash or bank cards. It’s as easy as swiping your TCard. Meal Plans are loaded onto student TCards within 24 hours of purchase. It’s fast, it’s easy, and it’s secure!
  • It’s Flexible: Eat across campus at over 30 locations with Flex Plans. It lets you choose when and where you want to eat.
  • Buy Online: Too busy to come into the Food Services Office? Or do you live outside of Toronto? You can purchase your meal plan online at , 24/7.
  • Plans are Refundable: All plans are refundable. If the meal plan you have purchased is not what you expected or you cannot finish the monies by the time your plan expires, you can request a refund or transfer your Meal Plan to Flex Dollars. ($50.00 Administration fee will apply)
  • Access Sales and Deals Year Round: You will save with special deals and sales at campus food locations throughout the study year. All students that purchase a Meal Plan will automatically be signed up for the Food Services Listserv to keep you posted on all of the great specials throughout the year and help increase the value of your Meal Plan.

Non-taxable and Taxable Meal Plans

Certain Food Services Meal Plans are eligible for tax exemption according to the Ontario Tax Law. Food Services is not authorized to influence these laws so all Flexible Meal Plans are taxable.  All Dining Dollar Plans include Flexible dollars. Please note any purchase being made on a non-taxable plan using Flexible Dollars at any of the thirty plus retail locations associated with Food Services across campus will not be tax-exempt. Applicable taxes will be charged at the time of purchase on all transactions made with Flex Dollars at any location on campus.  Please refer to the table below for Food Services non-taxable and taxable Meal Plans.

Non-taxable Meal Plans

  • Unlimited Access Monthly Plan
  • Unlimited Access Semester Plan
  • Unlimited Yearly Plan

Taxable Meal Plans

All flex plans, including:

  • Starter Plan
  • Casual Plan
  • Saver Plan
  • Super Saver Plan
  • Extremely Flexible Plan

Meal Plan Expiration Date

All Food Services Meal Plans have a clearly stated expiry date, excluding Flexible Plans which do not expire and will continue to be carried forward year after year. Please be aware of the expiry date in the description of the Meal Plan at the time of purchase. Semester plans expire at the end of each academic semester, and yearly plans expire at the end of the academic year. Monthly plans expire 30 days after the day they have been activated. When a plan expires, the account is deleted regardless of the remaining balance. The balance of an active Meal Plan can be transferred over to Flexible dollars or refunded. Refunds and/or transfers must be requested before the plan expires. Any requests submitted after the expiry date will not be accommodated. A $50.00 administration fee will be deducted from your account balance upon request of a refund or transfer. Refunds or transfers can be requested in the Food Services office or at

Refunds and/or Transfers

All Food Services Meal Plans are eligible for a refund or transfer. There is a $50.00 administration fee charged upon the request of a refund or transfer, which is automatically deducted from the remaining balance of your account. Refunds are issued back to the method of payment used on the day of purchase, with the exception of cash payments. Meal plans purchased with cash will be refunded by cheque. Flexible plans can be refunded any time prior to graduation but they are still valid up to a year after a student has graduated or as long as an individual has an active TCard.  All St. George Plans have a set expiry date, and refunds or transfers for these plans must be requested before the date of expiry. If a request is sent after the plan has expired it will not be accommodated. Requesting a refund or transfer will nullify a non-taxable plan and applicable taxes will therefore be charged on Dining Dollar purchases that were spent and deducted along with the $50.00 administration fee from the remaining balance of your account.  It is important to note that complimentary residence meals, guest passes, and complimentary dining dollars are non-refundable.

Meal Plan Restrictions

All Food Services Meal Plans can be used at any of the 30+ locations across campus associated with Food Services to purchase food and beverages. Your Meal plan Flex dollars cannot be used towards the following:

  • Alcoholic beverages
  • Cigarettes
  • Gift Cards
  • Cash back request
  • Additional University fees

Lost or Stolen TCards

It is the student’s responsibility to contact Food Services if their TCard is lost or stolen.  Food Services will freeze the student’s TCard upon request until their card is found or replaced. Food Services is not responsible for purchases made when TCards are lost or stolen.

Bonus Residence Meals and Dollars, and/or Perks

Food Services Meal Plans may include complimentary meals, bonus dollars, perks, and/or vouchers. Meal Plan perks can be picked up from the Food Services office located on 229 College Street, 2nd Floor, if the Meal Plan was purchased online. Individuals purchasing their Meal Plan in the Food Services office will receive their perks at the time of purchase. We DO NOT mail out Meal Plan perks.

Bonus Dollars

If your Meal Plan includes complimentary dollars they will be loaded onto your TCard at the time of purchase at no additional cost. Please note that the balance of your complimentary dollars will not appear on your account till your initial Meal Plan balance has reached $0.00. Your complimentary dollars will be automatically activated and this will require no extra effort on your behalf.

Dietary Restrictions

Food Services offers a variety of dietary options including: vegan, vegetarian, gluten free, Halal, kosher, and raw foods. If you have religious or health-related dietary restrictions, please contact the Food Services Meal Plan office before you purchase a Meal Plan to confirm that we are able to cater to your needs. We work closely with campus food providers to accommodate the dietary preferences, customs, and requirements of our students when possible, but the sheer diversity of diets on campus prevents us from accommodating all of them.

Sharing your Meal Plan

Meal Plans can only be used by the account holder. Your TCard is not transferable. You can purchase meals for your friends using Flexible Dollars, but they cannot use your TCard.

University Rights

All personal information provided at the time of purchase is kept confidential and only used in compliance with Meal Plan transactions.

TCard Plus Program

The TCard Plus program is only available on the St. George Campus. St. George Campus Bookstore Dollars are only available to be used at participating St. George Campus food locations, UofT Bookstore and the Varsity Sports Store. Please note: The TCard Plus program does not allow photocopying and network printing on St. George campus machines.

If you have further questions about the use of your Meal Plan or information in general please contact our offices via email at
or phone 416-978-1309